Special Reports
Justice Lost In The Post
Justice Lost In The Post

How the Post Office wrecked the lives of its own workers

By Richard Brooks & Nick Wallis

CONCEIVED in 1996 as one of the first private finance initiative (PFI) contracts, between the Post Office and the Benefits Agency on the one hand and computer company ICL on the other, the Horizon IT system had an unpromising start. It had been set up to create a swipe card system for payment of pensions and benefits from Post Office branch counters. But, as with most mega-IT projects of the time, it soon fell victim to over-ambition, management consultancy snake oil and the inability of a PFI contract to deliver a complex public service.





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Private Eye Issue 1627
In This Issue
Tories to act on excrement in water… Horses call for election ban… Baby Reindeer woman warns Nadine Dorries… Why Starmer must now take my advice or risk losing, by Dave Spart… Conspiracy update: Joe Biden debate disaster special… Secret ironyometer documents leaked… Cow reveals why it ‘jumped' over moon… TV highlights: Dr Who and the Badenochs… Nigel Farage: the sums, as told to Craig Brown.

Data crunch
How a cyber-attack exposed a privatised pathology tester

Service charges
MD on how much it will cost to improve the NHS

Fujitsu's fool
A Horizon IT "expert" admitted to not being up to the job

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