SPECIAL REPORTS
Justice Lost In The Post Justice Lost In The Post

How the Post Office wrecked the lives of its own workers

By Richard Brooks & Nick Wallis

CONCEIVED in 1996 as one of the first private finance initiative (PFI) contracts, between the Post Office and the Benefits Agency on the one hand and computer company ICL on the other, the Horizon IT system had an unpromising start. It had been set up to create a swipe card system for payment of pensions and benefits from Post Office branch counters. But, as with most mega-IT projects of the time, it soon fell victim to over-ambition, management consultancy snake oil and the inability of a PFI contract to deliver a complex public service.





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Private Eye Issue 1635
In This Issue
Macbeth defends wife over hurtful comparison… JK Rowling in peerage controversy… Wealthy people unhappy about any proposals in budget which will make them less wealthy… Lines on the passing of Alex Salmond, former First Minister of Scotland… Update: another head of Hydra cut off… Doctor Foster to deal with obesity crisis… Conspiracy update: Russell Brand amulet special… Exclusive to all tabloids: we say 'Willkommen' to England's new German manager… Melania Trump's Diary, as told to Craig Brown

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Harris hawks
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